OnDemand

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Bobcat Service Division

with-operator rentals, excavation services

We are not responsible for any direct or consequential issues impacting you or your project as a result of any rescheduled service appointments by us, delays of any sort or due to any reason, etc.

For example, costs incurred by you, such trucks or bins that must be sent away empty, labourers, or other trades, inspections, and so on, that have may have or may not have had come in but had to be rescheduled and paid for a second visit, and other concerns of this sort. 

This is the nature of the construction business we are all involved with, and specifically the nature of the type of service we operate.  This is the type of risk you take when hiring our service.  These are the types of costs that general contractors must plan for, account for and absorb into the cost of the project.

For instance, no discounts should be expected to be offered, no back-charges are applicable, or any other discounts or reimbursements will be considered, for any reason, including delays in delivery of equipment or services, rescheduling, machine breakdowns, an absent operator (due to sickness, or other) and so forth.

We do the best we can to fulfill all customer requests in a timely manner, and we realize that it is absolutely in our best interests to do so as reliably as possible (we want to make you happy, and keep you as a customer for the future), but we will not be held responsible by you for any perceived or actual additional costs incurred due to schedule delays or changes.

Secondary Service Policies - Expanded Details:

8. Compensation for direct or consequential losses