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Bobcat Service Division
with-operator rentals, excavation services
As has been covered many times throughout this site, our with-operator bobcat or excavation service is comprised of charges primarily of 3 types: the primary cost of the hourly rate of machine with operator (based on a minimum number of hours per day), a float fee (a combined charge with the service call and set-up), and any rentals. The purpose of this document is to explain in further detail what is meant by these rental charges, and how they differ in this division (with operator) than our normal rentals without operator out of our rental division - as there are differences Also we will clarify a few other potential extra charges which may on ocassion be applicable.
You may go directly to the pages that cover such extra rentals for additional details and pricing:
Second machine rental - only one operator requested, but 2 machines needed (more details on our related FAQ page)
Rental tools - as provided by your operator
Machine feature upgrades - tracked loaders, upgraded from rubber-tired machines, exhaust purifiers, and the like
(We won't duplicate those policies here for sake of space and brevity, so please look over the conditions that are listed on the pages that the above links take you to, as those condiitons are as important and valid as if they were listed here in this section.)
Please note: our Rentals Divison, which also rents many of the same types of machinery, does do so based on a significantly different set of rules and conditions. To look those over, please go to that division, click here.
While we only charge a float fee when the equipment is brought to your site (that one-time fee covers both trips: delivery and pick-up/removal), and so we do not normally charge extra to remove it, there may be rare ocassions where an additional fee may apply - such as after we are already on site and your plans change and you determine the need for addtional machinery, so obviously each extra float-in of machinery will incur an additional float fee. Or there may be a situation where a project ends abruptly and unexpectedly and we have to make extra trips back and forth between your jobsite and our yard to remove the machinery - perhaps we hadn't had the floating rig (ie even just the trailer) with us on your site that day - as the plan had not been to remove equipment then. We are simply pointing out here the flexibility of our floating policy to be most fair to both us and the customer depending on potentially unusual circumstances existing.
As pointed out in the final paragraphs (entitled "What Are Travel Charges?") on our Float Fees FAQ's page, there are situations where an operator from a more distant branch may be assigned to serve you and because of the distance involved and the extended nature of the project, a small daily fee may be included on your bill to cover those additional travel expenses (mainly time and fuel, but also the distance/depreciation/wear-tear costs, and others - such as highway tolls, etc) to be able to continue to serve you on your site. These, as noted on that page, are applicable when the branch is serving your site that is in the C, D or E float zones (away from their "home zones", A and B), and when the assignment extends into multiple days beyond the inital floating days(s) where a float fee was charged. We never double-up - charge both a float fee and travel charge on the same day. That FAQ page also addresses further the subject of double floats, as touched on above, and floats charged time on-the-clock, etc.
We reserve the right to on occassion, and as apporpriate (and almost alway preceded by your being advised of such, and your approval of such - almost always - but not guaranteed) to add additional charges that are fair on to your bill for various sundry costs - things that are real and provable, never arbitrary or imagined. A couple examples of such: we are asked by you or your staff to work in an area that is unreasonably dirty (and hence a reasonable cleaning fee may be added, likely in the $50-75 range to cover the costs of cleaning the machinery), the coverage of costs to extract a stuck machine (tow truck/crane, another machine being brought in to pull it out, etc) when we ventured into an area on your site under your direction and request, when safe and close parking is not provided for us and we have to either pay for the parking permit or receive (and have to pay) for a parking ticket received as a result of being there working for you, etc, or similar situations. Another example could also be wear parts directly attributable to site conditions at your jobsite - broken teeth on an auger bit or bucket (these may only be $15-40 each typically anyway), or damages caused by your personnel or others (other workers, trades, vandals, etc) at your jobsite to our equipment (providing security against such 24-hours is your responsibility on your jobsite). Any difficulties in collecting our payment in full and on time (COD right there on site, same day as when bill is presented) may and likely will result in a range of extra fees and costs to you - from NSF fees, interest charges, and legal fees (for court, construction liens being established and removed), collection and payment pick-up (courier) charges, and the like. For the record, we are very retiscent to charge for any of these things, and most of our branches literally go years between ever charging any one of the above list, or similar. We simply state these points to establish in advance our reserving the right to charge for any of these types of items.
Secondary Service Policies - Expanded Details:
13. Rentals and other extra charges
